A property owner enquires
Roof and ownership context arrives in pieces
A useful suitability conversation
From the first roof visit to installation day, every handoff has a place.
Qualify the property, prepare the right information, and keep customers clear about the next step—from enquiry through commissioning.
Working note01 / 03
1
01 · Roof
Property and suitability details
2
02 · Survey
Book the right site visit
3
03 · Handover
Track the next official step
What gets easier
Make each handoff clear enough that the next person can move the work forward.
A survey is needed
The customer does not know what comes next
A clear site-survey booking
The project progresses
Official steps are hard to follow
A plain-language process checklist
Installation is complete
Handover and later questions lack a record
A clear customer update path
What Townloom could build
Qualify the roof before the visit
Property typeRoofTimeline
Survey time starts with better context.
Book the survey with a clear next step
LocationContactAppointment
The customer knows how to prepare.
Explain the process without promises
ChecklistStatusOfficial links
Updates stay plain and date-aware.
Keep handover questions together
InstallationCommissioningFollow-up
The customer has a clear route back.
A concrete workflow
From the first detail to the next action.
01 · Roof
Property and suitability details
02 · Survey
Book the right site visit
03 · Handover
Track the next official step
How Townloom works
We talk — free, 30 minutes
We show you something — first working version
We build it properly
We look after it
Bring one real piece of work.
We’ll map the handoffs around it and show you what a useful first version could look like.